Conversational Communication
What is Conversational Communication? Conversational Communication is understanding the meaning of person. It’s like a conversation, but Conversational Communication will help you develop a clear understanding of who your customer, how they are searching for your product or service and sets goals of your Public Relations. Inbound marketing or other communications needs. We build your brand by using a mixture of blogging, social media, search engine optimization. We help you connect directly with customers looking to buy your product or service.
Conversational Communication have a process : Conversation is a developmental process.
- Opening have 3 parts:
- Phatic Communication.
- Opening References, in Opening References had 4 steps:
Self References: Occurs in natural of formal languages when a sentences, idea or formula refers to it self. The references may be expressed either directly-through some intermediate sentences formula – or by means some encoding. In philosophy, it also refers to the ability of a subject to speak of or refer to itself: to have the kind of thought expressed by the first person nominative singular pronoun, the world “I” English.
Other References: It means a person searching another references from the outside.
Relational References: Digital database whose organization is based on relational model of data, as proposed by E.F Codd in 1970. The various software systems used to maintain relational database are known as arelational databae management system ( RDBMS). Virtually all relational databased system used SQL ( structured query Languange ) as the language for quefying and maintining the databased.
Context References: Its like you must found the topic for your conversation.
The third is opening lines, in this part have 3 step: Cute – Filppant Openers, Innocuous Openers, and Direct Openers.
2. Feedforward:
- To open the channel in communication, its like, when we do a conversation with another. Exactly we find new friend and its good to get relation / channel. Relation must be used in life, cause we need relation/channel to communication.
- To preview the messeage , it means we keep the information from another to inform to another too. Of course everyone need a new or good information to they know.
- To disclaim and To altercast.
- Business
- Taboos .
- Feedback, have five steps.
- Positive-negative, every conversation make a result, there is positive and negative feedback.
- Person focused-message focused, a person focused to the conversation , they can get a message.
- Immediate-delayed
- Low-monitoring – high monitoreing feedbac
- Supportive-critical
The Conversational Communication have a principle a cooperation .
- Maxing of Quantitiy (avoid chan a email, using “ undisclosed recipients ‘ used attachment in moderation.
- Maxim of Quality (the maxim of relation, the maxim of manner)
- Conversation are supposed to be fun, they involved personal intraction between two or more people about something of interest. But many people worry about having conversation. They are concerned that they won’t be able to keep the conversation going, or about what they will say.
The Rules of Conversation
Conversation is a two-way street
The first and most important rule of conversation is that is not all about you. But it’s not all about the other person either.
A monologue, in either direction, is not conversation. Try to achive a balance between talking and listening in any conversation.
This is where social media makes life difficult. We’re used to broadcasting our views, and then responding if others comment. That can feel like the start of a conversation but, when youre face to face its not polite to start by broadcasting your views.
Be friendly and polite
Smilling, and being nice, will take you a long way in conversational terms. Everyone would rather chat to someone friendly and pleasant. But what are the practical elements of this?
Bulid rapport by establishing some common ground and by simply smiling and using positive and reinforcing body language.
Be Nice
Don’t say unpleasant things about anyone. After all, the person you’re talking about could be your new acquaintance best friend, and even if they‘re not, your new acquaintance may not relish discussion about someone behind their back (and neither should you).
Try to avoid contentetious topics on first acquaintance .
It’s fine to talk politicts once you know someone a bit better. When you first meet someone, through, it’s better to stick to neutral ground, which is why so many people talk about the weather. This is where ‘small talk; come in.
Respond to what they are saying
To respond genuinely to what some one has just said means that you have to listen. You can’t just switch off, and think about what you’re going to say next. However, if we’re honest. Most of us would admit that we often do just that.
Used signaling to help the other person
When a conversation is flowing well, it moves naturally from one one person to another. However, if one or both are finding it more of a struggle to chat, you may find it helpful of used signals to show the other person that it is their turn to talk.
Create emotional connections
Of course it is perfectly possible to conduct a conversation entirely at the level of small talk, wish nothing important being said.
But conversation is also a way to explore whatever you wish to know someone better and build a relationships with them. It can there before be usedfull to understand how to used conversation to create and bulid emotional connection
The key is sharing appropriate information. That means being prepared to be open about what interest you, what makes you into you as a person, and inspiring the other person to share too.
- Humor can serve numerous functions in discourse . this paper provides a tool for categorizing function of humor , and used this tool to highlight statistically some interesting patterns in the humor. Everyone can used the humor in the conversation its good to set a relation.
http://www.sciencedirect.com/science/article/pii/S0378216699000697
